Britannia named worst UK hotel chain for eighth year in a row

Which? says one of most scathing guest reviews guest was so bad it was ‘unprintable’

Dirty loos and scathing reviews by guests have led Britannia hotels to be named as Britain’s worst hotel chain for the eighth year running.

Described by one guest as a “filthy hovel” and another as “by far the dirtiest hotel room I have ever stayed in”, Britannia props up the table in Which?’s rankings of the best and worst large UK hotel chains.