Lastminute.com to pay £7m in refunds for cancelled holidays

Booking site to reimburse 9,000 customers after inquiry by UK competition watchdog

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Lastminute.com, the flight and hotel booking site, has agreed to pay £7m in refunds to more than 9,000 customers whose holidays were cancelled because of coronavirus – many of whom have spent months battling for repayments.

After an investigation by the Competition and Markets Authority (CMA), lastminute.com has given undertakings that it will pay refunds as soon as possible, and by 31 January at the latest.